Connect with PREPARE Member for Expert Guidance
Discover how our membership can enhance your preparedness journey with personalized support and expert resources.
Reach Out for Personalized Assistance
Join Our Preparedness Community
Contact us today to learn more about our exclusive membership benefits and start your journey towards self-reliance.
Phone
For immediate assistance, call us at (255) 352-6258. Our team is available Monday through Friday, 9 AM to 5 PM PST.
Prefer to email? Reach us at hello@divi.com and expect a response within 24 hours.
Address
Visit us at our headquarters: 1234 Divi St. #1000, San Francisco, CA 94220. We welcome walk-ins during business hours.
How quickly can I expect a response to my inquiry?
What is the best way to contact PREPARE Member?
We strive to respond to all inquiries within 24 hours during our business hours, Monday through Friday.
Can I visit your office in person?
Email is the most efficient way to reach us for detailed inquiries. For urgent matters, please call our support line.
What information should I include in my email inquiry?
Yes, we welcome members to visit our office during business hours. Please call ahead to schedule an appointment.
Do you offer support outside of business hours?
Include your membership ID, a brief description of your inquiry, and any relevant details to help us assist you better.
How can I provide feedback about my experience?
Currently, our support is available during business hours only. We recommend emailing us for non-urgent inquiries.
Are there any resources available for self-help?
We value your feedback. Please email us with your comments or suggestions, and our team will review them promptly.
What should I do if I have a billing question?
Yes, our members have access to a comprehensive library of resources and guides available on our website.
How do I update my contact information?
For billing inquiries, please contact our support team via email or phone for prompt assistance.
Frequently asked question
To update your contact details, log into your member account and navigate to the account settings section.
Meet Our Dedicated Support Team
Our team is here to assist you with all your inquiries and support needs. Get to know the experts who ensure your experience with PREPARE Premium Membership is seamless and rewarding.
Alex Johnson
Customer Support Lead
Jamie Lee
Technical Support Specialist
Morgan Smith
Feedback Coordinator
Taylor Brown
Member Relations Manager
What Our Members Are Saying
“The support team at PREPARE Premium Membership is phenomenal. They resolved my issue in no time and were incredibly friendly!”
“I reached out with some feedback, and the team was not only receptive but also implemented my suggestions. Truly impressive!”
“Whenever I have questions, the PREPARE team is always ready to help. Their expertise is unmatched!”
“The support I received was top-notch. They made sure I was completely satisfied with the solution provided.”
“I appreciate how quickly the team responds to my inquiries. They make me feel valued as a member.”
“PREPARE’s support team is a testament to their commitment to member satisfaction. Highly recommend!”
We Want to Hear From You!
Your feedback and inquiries are important to us at PREPARE Premium Membership. Whether you have questions, need support, or want to share your thoughts, we’re here to listen. Reach out to us and experience our commitment to exceptional service.